Our Staff | Star Retina

Our Staff

 

Our Staff

Heather Gleason, Director at Star Retina

Heather Gleason

Director

With 4 years at Star Retina, Heather is the driving force behind the practice’s operations, dedicated to fostering an environment of compassion for both patients and staff. Her favorite part of her role is making a positive impact on patients’ lives through kindness, while also making Star Retina an enjoyable place to work so the team can provide great care. Outside of the office, she cherishes time with her family, which includes kids from toddlers to teenagers, and spends her weekends cheering on her son at his baseball games.

Irene Mickler, Authorizations & Billing at Star Retina

Irene Mickler

Authorizations & Billing

With 5 years at Star Retina, Irene is one of the practice’s longest-tenured team members and a vital expert in Authorizations and Billing. She credits her coworkers for making every day a blessed day. Away from the office, Irene enjoys cooking, reading, and spending quality time with family.

Diana Silva, Surgery Coordinator at Star Retina

Diana Silva

Surgery Coordinator

In her 3 years with the team, Diana plays a critical role in guiding patients through treatment. She loves the people she works with every day and the connection she builds with patients as she helps them through their surgery journey, especially seeing the difference the team makes unfold. In her personal life, Diana enjoys going to the gym, traveling, and spending time with her son and husband.

Mindi Reynolds, Front Desk Manager at Star Retina

Mindi Reynolds

Front Desk Manager

In her 3 years with Star Retina, Mindi is one of the first friendly faces to greet our patients. Her favorite part of the job is meeting patients and celebrating their progress and successes throughout their care. When she’s not at the front desk, Mindi enjoys baking, reading, and spending time with her grandbabies.

Destiny Muscara, Clinical Research Manager at Star Retina

Destiny Muscara

Clinical Research Manager

In her 3 years at Star Retina, Destiny has embraced every opportunity to learn and grow, believing that here, the sky is truly the limit. She finds it most rewarding to build relationships with research patients and celebrate the successes they share throughout their time in a trial, all while being part of a team that supports one another. Outside of work, she enjoys spending time with her kids and family, reading, being outdoors, and discovering new creative hobbies.

Courtney Denham, Clinical Research Coordinator at Star Retina

Courtney Denham

Clinical Research Coordinator

With 2 years in research, Courtney feels blessed to be part of the entire process, especially seeing patients’ vision before and after completing a trial. Forming relationships with patients is what she loves most, because their happiness makes her happy, too. She enjoys being active outdoors with her three kids, journaling, and coloring.

Vicki Emerson, Clinical Research Coordinator at Star Retina

Vicki Emerson

Clinical Research Coordinator

With 2 years at Star Retina, Vicki finds her role deeply rewarding as she helps restore and preserve vision through thoughtful treatment and education. Her favorite part of the job is fostering sweet relationships with her work family and the amazing patients. Vicki loves traveling to any destination by planes, trains, and automobiles, and treasures making memories with her dad, her sisters, her three adult children, and her four grandchildren.

Holly Budrakey, Billing Team Member at Star Retina

Holly Budrakey

Billing Team Member

In her 2 years at Star Retina, Holly has loved working alongside a team of professionals who truly care about the health and betterment of the vision of Texans. As part of the billing team, she helps ensure the financial side of the practice supports Star Retina’s mission. She enjoys spending time with her family and exploring the outdoors.

Corey Mendez, Scribe at Star Retina

Corey Mendez

Scribe

Corey is motivated by seeing the happiness and gratefulness of patients after their vision has improved, and she deeply appreciates the amazing staff she works alongside. Her favorite hobbies include spending time with her family, especially her two daughters, and cooking in the kitchen while blasting music.

Pamela Sanders, VAE at Star Retina

Pamela Sanders

VAE

In her 1.5 years at Star Retina, Pamela has found meaning in knowing the team’s work makes such a positive difference for so many people. She is dedicated to making every patient’s experience smooth and welcoming. She loves spending time with her family, especially her grandchildren, and enjoys baking and cooking.

Emily Nelson, Clinical Research Coordinator at Star Retina

Emily Nelson

Clinical Research Coordinator

Emily has quickly come to appreciate the warm and welcoming team environment that makes her excited to come to work every day. She is a dedicated part of our research team. In her downtime, she enjoys hanging out with her boyfriend, playing with her dogs, and getting some quality sleep!

Kyara Hidrogo, VAE Research at Star Retina

Kyara Hidrogo

VAE Research

Kyara loves the amazing patients she cares for, the stories they share, and the comfort Star Retina can bring to them. She says our doctors and staff are amazing, and there is never a dull day. Kyara is dedicated to her loved ones, enjoys being a mom, and has a passion for traveling the world.

Zachary Williams, Back Office Lead at Star Retina

Zachary Williams

Back Office Lead

Zachary finds it rewarding to follow patients on their journeys toward healthier eyes and better vision. As Back Office Lead, Zachary works to make each visit a positive, comfortable, and welcoming experience, and values being part of a team that truly cares about patients’ well-being. In his free time, Zachary enjoys walking his dog, Hazel, along the Trinity River, ice skating, and playing the piano.

Caroline Cardenas, Scribe at Star Retina

Caroline Cardenas

Scribe

Caroline’s favorite part of working at Star Retina is building meaningful relationships with patients and providing compassionate support throughout their care. She is grateful to work alongside colleagues who are dedicated to delivering exceptional patient care.

Emilea Wind, Clinical Photographer at Star Retina

Emilea Wind

Clinical Photographer

Emilea is grateful to be part of an incredible team that genuinely puts patients first. As a clinical photographer, she values building meaningful relationships with patients and knowing the team’s work makes a real difference in their lives. A recent empty nester, Emilea enjoys traveling with her husband, counting down the days until the kids visit, spending time with friends and family, and spoiling her golden retriever rotten.

Dally Coulter, Scribe at Star Retina

Dally Coulter

Scribe

Dally loves seeing the care and dedication the team puts into each patient, and getting to watch patients improve. Working alongside people who care so much about what they do is what makes Star Retina special. Outside of work, Dally enjoys running, baking, and spending time with friends and family.

Emily McCandless, Billing Manager at Star Retina

Emily McCandless

Billing Manager

Emily brings so much enthusiasm to her role as Billing Manager that she finds it hard to pick a favorite part. She values the well-rounded support throughout the office and the constant encouragement to learn and grow at Star Retina. Away from work, Emily enjoys painting, watching the sunrise with a hot cup of coffee, preparing for the holidays, spending time with family, and wandering big farmers markets while dreaming of the day she develops a green thumb.

Emma Matzen, Clinical Photographer at Star Retina

Emma Matzen

Clinical Photographer

Emma loves Star Retina’s dedication to patients and to one another, and finds it rewarding to be part of the process that helps change patients’ lives. As a clinical photographer, she gets to see many different eyes every day, which is one of her favorite parts of the job. In her free time, Emma loves playing video games and listening to music.

Elizabeth Keen, Front Desk at Star Retina

Elizabeth Keen

Front Desk

Elizabeth loves celebrating the teamwork, patient progress, and little wins that make each day worthwhile. To her, Star Retina truly feels like family, and the positive atmosphere makes coming to work feel more like a treat than a job. Outside the office, she spends weekends with her three daughters and fiancé at farmers markets, birthday parties, and softball games, bakes for friends and family (cinnamon rolls are her specialty), and recharges with Pilates and neighborhood walks.

Jeanne Hipolito, Practice, People and Community Affairs at Star Retina

Jeanne Hipolito

Practice, People and Community Affairs

Jeanne may be new to Star Retina, but she has already found the heartbeat of the practice: its incredible culture. She loves the compassionate care the team provides and the way everyone rallies around and celebrates one another, making it a workplace full of positivity and purpose. In her free time, Jeanne enjoys family trips to the Texas coast, trying new recipes and local restaurants, and caring for her plants.

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